gen-i operations

gen-i logo When CORE was engaged in its project with gen-i they were in a cultural alignment phase of integrating legacy gen-i teams: Computerland and Telecom. The brief was to work closely with the Head of Operations and internal Telecom HR professionals to create 'one team' and to drive positive cultural change.

CORE truth™ was utilised to find out what the current state of the organisation was, reviewing existing HR processes and systems. There was a distinct lack of documentation and mis-information; CORE used interviewing and data collation to create a current state picture. This was then used as the starting point for the cultural change process.

CORE purpose™ was then implemented, which involved articulating the future state of the organisation through nationally based workshops. This was linked to the vision and values to articulate the behavioural change required.

CORE translation™ enabled the systems and processes within the teams to be aligned and then to ensure sustainability of the processes. All of the data was captured in a database that could then be used from an internal HR perspective.

CORE champions of change™ meant that an internal team self-named "go4it" was created. This team started with 15 champions determined at the CORE purpose™ workshops. The workshops highlighted key issues that needed addressing and these were owned by the go4it team. The team was noted for really making a difference - from simplifying processes to increasing team morale and communication.

CORE truth™

CORE reveals the reality of what actually exists within an organisation. It is not what an organisation strives to be, it is what actually happens, everyday.

CORE purpose™

CORE works with you to ensure a powerful vision is directly linked to organisational objectives. CORE facilitates what values are, why they are important and how to really live them.

CORE alive™

CORE creates engaging live events that bring the purpose to life creating energy and motivation that links every individual to the common direction of the organisation.

CORE translation™

CORE is committed to sustainability in terms of ensuring that once CORE has delivered its interventions, the organisation is able to ensure that the changes are embedded in the fabric of that organisation’s culture; systems and processes.

CORE champions of change™

CORE identifies and provides the tools to ensure that internal champions will own the interventions long after CORE has completed its projects.

CORE communications™

CORE tailors an integrated communication strategy to ensure future commitment to the sustainability of the desired culture.